Once we started flying regularly with United Airlines in the early 2000s, we bought a membership in what was then known as the Red Carpet Club, later imaginatively renamed the United Club. We were mainly flying out of Seattle, and often connecting to smaller airports with a change of plane along the way. It was not that uncommon for us to visit up to three lounges in one day of flying, and we made good use of our membership.
But what enticed us to pay? The single most useful feature for us was free internet connectivity. We had no smartphones, and ordinarily carried a small laptop for communication. Few if any airports provided free internet, so the lounge became the place where we could catch up on email and check flight status.
The second enticement was having a quiet place to sit. United Clubs offered little or no food and charged for alcohol. As United started to offer one-day lounge passes and their lounges became more crowded, that feature was less compelling. On top of that, some airports (but certainly not all) have undergone remodeling that, along with free internet, makes their gates more attractive places to hang out before a flight.
The third feature of United Clubs is the ability of employees, sometimes referred to as concierges, who can help with everything from seats to missed connections to possible upgrades. Alaska lounge employees are not allowed to provide the same level of assistance (it’s apparently a contractual matter), so if there’s a problem we still have to contact a telephone agent or the service desk within the airport.
Our status levels, first on United and Star Alliance, and later on Alaska and OneWorld, afford us lounge access for international itineraries, allowing us to enjoy a drink, to eat “real” food, or sometimes to dine restaurant-style on high-quality cuisine, and even to take a shower, a welcome treat between long flights.
“Free” access is of course a no-brainer, but whether it's worth paying the ever-increasing membership fees is very much an individual decision. We paid for an Alaska Lounge membership for one year, and didn’t really feel we got our money’s worth out of it.
For the past couple of years, Alaska has allowed members who annually fly 100,000 miles (MVP Gold 100Ks) to choose a Lounge Plus membership from a list of options as a reward and we’ve done that. That gives us admittance to Alaska Lounges, and the “+” adds entry to American Airlines lounges when we’re flying either airline.
Alaska maintains three quite pleasant lounges at SEA, and the first thing that comes to mind about them is the ability to order a barista-made double-shot Cappuccino. That spoils us for coffee almost anywhere else. SEA in particular has been experiencing long security delays, and even with TSA PreCheck we plan to arrive at the airport well in advance of departure. A lounge is, at best, a kind of refuge, from SEA's ongoing and protracted "enhancements."
All of this came to mind when we read a recent article in Fodor’s Travel, Airline Lounges Are a Crowded Waste of Time. It’s hard to disagree with anything written there.
We’re leaving in a couple of days for our 19th
trip to Australia, 17 of which have been largely for the purpose of attending
the FlyerTalk Oz Fest, a get-together or “Do” organized by local
volunteer FT members for
fellow frequent flyers. Many Australians have told us we've seen more of their large country than they have.
We’ll see what lounges we visit along the way.